Terms of Service

The service is for professional practices and their staff. You must be authorised to act for the firm you register, and the details you give during verification must be accurate. We may suspend an account where information is false or where the account is used unlawfully.

You are responsible for the confidentiality of your credentials and for activity under your account. Tell us promptly if you suspect unauthorised access. Each login is personal — sharing one account across staff undermines the audit trail your clients rely on.

Keetu PRM generates compliance calendars, tracks registrations and renewals, and organises documents and billing. It is a tool for professionals, not a substitute for professional judgement.

Due dates and applicability come from a rule engine maintained on a best-effort basis and can be affected by statutory changes, extensions and client-specific facts. You remain responsible for every filing you make and every deadline you meet. Verify statutory positions independently before relying on them.

You keep ownership of everything you enter. We process it to run the service, as described in our Privacy Policy. Where you hold your clients' personal data on the platform, you are the data fiduciary for it and are responsible for having a lawful basis to process it.

Paid plans are billed monthly in advance in Indian rupees, exclusive of GST unless stated. Fees for a period already started are non-refundable except where the law requires otherwise. We will give reasonable notice before changing prices for an existing subscription.

We aim for continuous availability but do not guarantee uninterrupted service. Maintenance, third-party outages and circumstances beyond our control can cause downtime. Keep your own copies of anything you cannot afford to lose — the service offers export for this purpose.

Do not attempt to breach the security of the platform or access another firm's data; upload malware; use the service to store unlawful content; resell access without agreement; or place unreasonable load on the infrastructure through automated means.

To the extent permitted by law, our aggregate liability arising from the service is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect or consequential loss, including penalties or interest arising from a missed filing. Nothing here excludes liability that cannot lawfully be excluded.

You may stop using the service at any time. We may suspend or end access for breach of these terms or non-payment, with notice where practicable. On closure you may export your data for 30 days, after which retention follows our Privacy Policy.

These terms are governed by the laws of India, and the courts at the place of our registered office have exclusive jurisdiction. Questions: support@keetuprm.in.